Belkin Tech Suport

MANOJ PRATHAP: Hi, my name is MANOJ PRATHAP. How may I help you?

Richard Hughes: I am looking for the english manual for the F5D7230-4

Richard Hughes: I can only find it in french

Richard Hughes: Do you have a link for it in English?

Richard Hughes: Anyone there?

MANOJ PRATHAP: Yes.

MANOJ PRATHAP: Not to worry, i will be glad to help you with the same.

Richard Hughes: Great, Thanks!

Richard Hughes: The new Belkin site has some bad navigation and HTML, the only docs for this router are in french

MANOJ PRATHAP: May I place you on hold for 2 minutes as I need to check on the same?

Richard Hughes: ok

MANOJ PRATHAP: Thank you so much.

MANOJ PRATHAP: Thank you for your patience.

Richard Hughes: Do you have a link?

MANOJ PRATHAP: We are sorry to state that we do not have an English manual on our website for the requested router(F5D7230-4 v1000.

MANOJ PRATHAP: We request you to kindly contact our Customer Service department. The number would be 1 800 223 5546 (US), 0845 607 7787 (UK) and follow the IVR for the appropriate options.

Richard Hughes: And how will I get a manual over the phone?

Richard Hughes: In the past I was able to get the manual from the web site

 

This took more than 15 minutes to get this information!