Wednesday, May 19, 2010

Great Customer Service from Pogoplug!

I really enjoy my pogoplug.

I guess because I am cheap, uh I mean green...

It uses 4 watts of power, it does everything I would have a computer running for.

Being the mad computer scientist, I am constantly rebooting, running different OS's... The pogoplug does all the work I need a 24/7 computer to do.

It went unresponsive, the front LEDs are dark and the RJ45 LEDs are faintly flashing.

I had no idea that there was a warranty on the device!

I got a response from tech support in minutes!

They looked up my account and are going to replace it!

Waiting for final arrangements.

After a year of service...

RIP my friend. :(

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